Termination: Customer may terminate this Agreement by giving written notice to Denttio at least 30 days prior to the expiration of the term. Absence of such notice will automatically continue service in annual term basis with the same terms and conditions of the agreement as listed herein. Denttiowill impose a 5% penalty on the late payments and may terminate the service, at its discretion, in the event of Customer’s non-payments.
Data Access: Customer authorizes Denttioto remotelyaccess the server via internet. Also, Customer grants Denttio the full read and write access to Customer’s Practice Management Software. The data access shall allow Denttio to write data such as appointment confirmations to Customer’s Practice Management Software. In the event of Customer terminates the service, Denttio will hold the Customer’s data available upto7 days from the termination for Customer to download it for their keeps. After this date, Denttio will dispose the data and will NOT be held liable further.
Security: Denttio will use commercially reasonable efforts to operate and maintain its websites and systems and to ensure the security, confidentiality and integrity of all text, data, and other information provided by Customer. Customer bears full risk of loss or damage to all User Content. Denttio Appointment Reminder Services and systems are not an archive for any User Content.
Service Fees: The Service Fee may increase without notice due to the increase in fees by the Service Provider.
Limited Liability: Denttio shall not be responsible for failures to provide service for following reasons:
a)Any damages due to act of God. b) Problem caused by resources on the customer network that interfere with the service. c) Changes made to the customer network not notified to Denttio. d) Loss of internet connectivity to the customer site for any reason. e) Service failures that result from any actions or inactions of the customer contrary to IT Service’s recommendations. f) The customer understands that Denttio service doesn’t include virus/malware protection services and would NOT be held liable.
Governing Law: This Agreement shall be governed by and construed in accordance with the laws of California. The venue will in the Los Angeles County, CA
Warranty: Denttio warrants that the work will be performed to the best of its ability and in accordance with reasonable and customary practices prevailing at the time for its business: a) As long as the monthly fees are current. b) THE SERVICE FROM OR THROUGH THIS TRANSACTION ARE PROVIDED “AS-IS,” “AS AVAILABLE,” AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION HEREIN MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. Denttio ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE SERVICE.
The upgrades (New Features and Functions), updates (Extension of the Software), training, and/or on-site service are not a part of the Telephone Technical Support and it must be purchased separately. The Telephone Technical Support is available from 9:00 a.m. to 5:00 p.m. PST., Monday through Friday. For detail information on Services and Technical Support, contact technical support agent by calling (855) 336-8846 Ext. 101 or by email at info@Denttio.com
Online Form Service
Customer is informed and understands that the forms provided by Denttio should be reviewed by their legal councils before its use.
Appointment Reminder Service
Customer is informed and understands that the Customer and its patients are required by law to sign a contract agreeing to protect the confidentially of patients personal health information (PHI). It is Customer’s responsibility to execute such consent forms between the patients and Customer before its texting/reminding service begins.