Digital X-Ray Product Standard Warranty

PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND RESPONSIBILITIES.

Denttio digital x-ray products come with a one-year limited warranty that includes technical support Any deviation from this statement will only apply by a prior negotiated written agreement. The information below is a description of Denttio's Digital X-Ray Sensor Standard Warranty and Extended Warranty for systems sold in the United States. NOTE: This informationapplies to the United States only, unless specifically stated otherwise.

Digital X-Ray Sensor Standard Warranty and Extended Warranty (United States Only)

Denttio Inc. (the "DENTTIO") warrants to the original Customer that the Digital Radiography System, which includes Digital X-Ray Sensor (the "Product"), will be free from material defects in material with workmanship for a period of 12 months from the date of invoice (the "Warranty Period"). During the Warranty Period, DENTTIO will repair Product not meeting the foregoing Digital X-Ray Product Standard Warranty (or at its option, replace such Product with a reconditioned Product) at no charge. Any replacement or repaired Product will be warranted for the remainder of the original Warranty Period. If neither repair nor replacement is reasonably available, DENTTIO may elect instead, at its option, to accept return of the Product and exchange with other DENTTIO's Product or credit the purchase price of the Product. This DigitalX-Ray Product Standard Warranty extends only to the original Customer and is not transferable to anyone else

This warranty does not cover Software (please refer to "Software License and Limited Warranty"for its warranty), including the operating system and software added to the hardware products through factory-integration system, and 3rd-party software, or the reloading of software; damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by DENTTIO, usage not in accordance with product instructions, failureto perform required preventative maintenance, and problems caused by use of parts and components not supplied by DENTTIO; and products for which DENTTIO has not received payment, unless agreed otherwise. Non-DENTTIO-branded hardware are covered by its own manufacturer's warranty.

DENTTIO will repair or replace products returned to DENTTIO facility during the warranty period. To request warranty service, you must call DENTTIO within the warranty period. Refer to the chapter titled "Troubleshooting" in your system's user's manual to find the appropriate telephone number for obtaining customer assistance. To obtain warranty service you must: (a) obtain a return materials authorization number (RMA#) from DENTTIO, and (b) deliver the Product, in accordance with the instructions provided by DENTTIO, along with proof of purchase in the form of a copy of the bill of sale including the Product's serial number, contact information, RMA#, and detailed description of the defect, in either its original package or packaging providing the Product with a degree of protection equivalent to that of the original packaging to DENTTIO. You are fully responsible for the shipping costs to both send and receive repaired products and insuring the shipment or accept the risk of loss or damage during shipment. DENTTIO is not responsible or liable for any loss or damage to the Product during transportation. Be sure to remove or disconnect all parts, cables, cord, options, holders and attachments prior to delivering the Product. You must ship the products back to DENTTIO in their original or equivalent packaging and prepay shipping charges. DENTTIO will ship the repaired or replacement products to you if you use an address in the United States.

DENTTIO shall not be liable under this Digital X-Ray Product Standard Warranty if DENTTIO (a) cannot reproduce the alleged defect in its testing and examination of the Product or (b) discovers that the Product is excluded from coverage under this Digital X-Ray Product Standard Warranty.

DENTTIO owns all parts removed from repaired products. DENTTIO uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If DENTTIO repairs or replaces a product, its warranty term is not extended.

The digital x-ray sensor is a high quality, but sensitive device, and must be treated with care and reasonable caution. Over the time in its normal use, the image quality may differ from the 1st day of its purchase. This warranty does not cover its degenerated image quality (e.g. dull, grainy, spotted, lined images and etc.) due to its use over time. This Digital X-Ray Product Standard Warranty does not cover any accessories (such as AC adaptors), consumables (such as batteries) supplied with this Product, cosmetic damage (including, but not limited to, damage caused by a bite on the surface of the sensor), damage due to (a) acts of God, accident, misuse, abuse, negligence, abnormal or unusually heavy use, causes external to the Product such as but not limited to excessive heat or humidity, or modifications to this Product, (b) improper installation, operation, testing, or maintenance of this Product, (c) power failure or connections to improper voltage supply, or (d) attempted repair by any party other than DENTTIO. This Digital X-Ray Product Standard Warranty does not apply when malfunction results from the use of the Product in conjunction with accessories, products or ancillary or peripheral equipment not provided by DENTTIO, or where it is determined by DENTTIO that the Product itself complies with the Digital X-Ray Product Standard Warranty. This Digital X-Ray Product Standard Warranty does not apply if the Product is damaged by Electrostatic Discharges (ESD); is damaged as a result of autoclaving the sensor; is immersed in any liquid such as disinfectants, alcohol or any other liquid; is damaged as a result of shock impact (such as dropping the Productor banging against hard object), which may cause damage to the internal components of the sensor (e.g. Fiber Optics, Scintillator, CMOS, connectors and etc..), and as a result, the distorted images might appear as watermarks, cracked lines, black dots, white/black or blank images; or is damaged as a result of clamping the Product (sensor) with hemostats or other utensils that deform, dent or bend the enclosure. This Digital X-Ray Product Standard Warranty does not cover damage to the cable as a result of (a) severe, repeated bending of the cable at the sensor end leading to damage to internal conductors; (b) cuts, abrasions, severe bend radius, or chemical damage of the cable exposing internal conductors or causing discontinuity of the internal conductors; or (c) damage to the cable connectors as a result of improper insertion into the USB Interface electronics, or pulling of cable resulting in a disconnect of internal components.

This Digital X-Ray Product Standard Warranty is invalid if the factory-applied serial number has been defaced, altered, obliterated or removed from the Product. The warranty shall be null and void if the enclosure is opened, any modification of the senor, sensor enclosure, cable or cable connector, or there is evidence that the sensor was subjected to rough handling or improper use. Warranty is null and void if the sensor is used for purposes other than its intended use.

Extended warranties for years two through five may be available from DENTTIO. Products delivered for warranty service under an extended warranty must be accompanied with proof that the Product was purchased with an extended warranty or extended warranty was purchased before its original warranty expiration date. Extended warranty information must be on record at DENTTIO (serial number of product under warranty and Customer) or extended warranty service will not be honored. Extended warranties are only extended to original Customer and are not transferable to anyone else. Coverage under extended warranties is the same, and is subject to the same restrictions and conditions, as the original 12-month warranty coverage. DENTTIO may not send warranty expiration notices; it is Customer's responsibility and option to contact DENTTIO and to purchase Extended Warranty.

Repair, replacement or exchange as provided under this Digital X-Ray Product Standard Warranty is the sole and exclusive remedy of the customer for any breach thereof. TO THEFULLEXTENT ALLOWED BY LAW, THE FOREGOING LIMITED WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER INFACTOR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTIONAND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. DENTTIO NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION).

DENTTIO'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT.ALLEXPRESSANDIMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

DENTTIO DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOSTDATAOR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. TO THE FULL EXTENT ALLOWED BY LAW, DENTTIO ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, LOSS OF USE OF PRODUCT, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPLACEMENT, REPAIR, OR EXCHANGE/CREDIT FOR THE PURCHASE PRICE PAID FOR THE PRODUCT BY CUSTOMER, AT DENTTIO'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. Any implied warranty which cannot be disclaimed shall be limited in duration to the minimum duration required by applicable law or the Warranty Period, whichever is greater. This Digital X-Ray Product Standard Warranty and Extended Warranty gives you specific legal rights and you may have other rights, which vary, from jurisdiction to jurisdiction.

This Digital X-Ray Product Standard Warranty shall be governed by the laws of the State of California, U.S.A. The Federal and State Courts resident in Los Angeles, California shall have exclusive jurisdiction to adjudicate any dispute arising under or out of this Digital X-Ray Product Standard Warranty.